Refund & Return Policy

At CM Recycling, we are committed to providing quality products and excellent customer service. If you are not completely satisfied with your purchase, we're here to help.

Return Eligibility

You may request a return within 30 days of receiving your order.

To qualify for a return, the item must:
-  Be unused and in its original condition.
-  Be returned in its original packaging with all tags and accessories.
-  Include the original receipt or proof of purchase.
-  Items returned without prior authorization may not be accepted.

How to Request a ReturnTo initiate a return, please contact our customer service team at:
Email: cmrecyclingja@gmail.com
Please include your order number, the reason for the return, and any supporting photos if the item is damaged or defective.
If your return request is approved, we will provide instructions on how and where to send your item.
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
Damaged, Defective, or Incorrect ItemsPlease inspect your order immediately upon delivery.
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery.
Include photographs of the item and packaging so we can investigate and resolve the issue as quickly as possible.
If approved, we will replace the item or issue a refund at no additional cost to you.

Non-Returnable Items

For health, safety, and operational reasons, the following items cannot be returned:
Custom-made or personalized products
Special order items
Perishable goods
Gift cards
Clearance or final sale items
Hazardous materials, flammable liquids, or gasesItems that have been used, altered, or damaged after delivery

If you are unsure whether your purchase qualifies for a return, please contact us before sending it back.

Exchanges

If you wish to exchange an item, please request a return first. Once your return has been approved and processed, you may place a new order for the replacement item.

Refunds

After we receive and inspect your returned item, we will notify you of the status of your refund.
If your refund is approved:The refund will be issued to your original method of payment.
Processing times vary depending on your bank or credit card provider and may take 5–10 business days to appear in your account.
Shipping charges are non-refundable unless the return is the result of our error or a defective product.

Order Cancellations

Orders may be canceled before they have been processed or shipped.
Once an order has been shipped or a service has been scheduled, it may no longer be eligible for cancellation.
Please contact us as soon as possible if you need to modify or cancel your order.

Contact Us
If you have any questions regarding this Refund & Return Policy, please contact us:
CM Recycling Email: cmrecyclingja@gmail.com

We appreciate your business and are committed to resolving any concerns promptly and fairly.